Tyler Technologies has acquired so many small government financial system firms, they are mostly the only software game in town for a lot of governments, including towns and judicial systems. If you google their name and “lawsuits,” you can see that they have kept people in jail longer than they should have been, messed up property assessments to huge financial costs, and more. Many governments have sued them for implementation issues related to contracts, but I have seen school districts mostly just extend contracts with them and pay them more to finish implementation instead of trying to recoup costs. Individual contracts are nuanced, so this is more a trend observation.
Tyler Technologies has acquired so many small government financial system firms, they are mostly the only software game in town for a lot of governments, including towns and judicial systems. If you google their name and “lawsuits,” you can see that they have kept people in jail longer than they should have been, messed up property assessments to huge financial costs, and more. Many governments have sued them for implementation issues related to contracts, but I have seen school districts mostly just extend contracts with them and pay them more to finish implementation instead of trying to recoup costs. Individual contracts are nuanced, so this is more a trend observation.